Student Services | Texas County Technical College

Student Services

Academic Counseling

Individual faculty and administrative staff are available to students during regular office hours for discussion of course or program academic concerns. Students experiencing academic difficulties are required to meet with course instructors to determine a plan for improving the student’s academic standing. Faculty may assist students in study habits and provide limited tutoring concerning specific content. The staff may make referrals to outside resources.


Texas County Technical College neither has nor provides residential housing. The administrative office can provide a list of local realtors that can provide such information.

Illness and Injury

In the case of emergency illness or an injury, TCTC will activate EMS and notify the responsible persons listed on the emergency contact list. Texas County Technical College is not responsible for injuries or any expenses incurred.


Each student is responsible for his/her own medical costs. The school does not provide accident or health insurance.

New Student Orientation

An orientation for students is provided at the beginning of each program. Specific time and content will be determined by each program director.


Parking must be in a designated area. This applies to the college and any facilities that the college may use for classroom, externship, clinical, or other school activity.

Personal Calls

No personal calls will be accepted. Emergency calls will be handled on an individual basis. 

Personal Property

Texas County Technical College, any of its agents, or facilities used are not responsible for personal property. Students must take responsibility for their own personal property.


The administrative office will assist students and graduate of Texas County Technical College in seeking employment. The assistance may be in completing employment applications, reviewing and enhancing a resume, interviewing techniques, and determining appropriate positions for which the student can apply. Although TCTC cannot guarantee placement, the school will maintain and seek information concerning current employment opportunities. Placement assistance is not provided for individuals who terminate their program prior to course completion.

Library Services

The library at TCTC is opened to all students during regular business hours. TCTC students have available the Library & Information Resources Network (LIRN) 24/7, which can be accessed at the college or at home. The LIRN system consists of the following online services: LIRN Search, InfoTrac, ProQuest (including Nursing & Allied Health Source and Health & Medical Complete), eLibrary, and Bowker’s Books in Print & RCL web. These are online databases for research featuring complete articles, full-text and graphics.

Information Technology Guidelines

  • Students may NOT BRING IN any outside storage devices TO BE USED ON COLLEGE COMPUTERS. Outside storage devices include, but are not limited to, flash drives, thumb drives, removable drive, etc.
  • All use of the Texas County Technical College websites must be in support of education and research consistent with the educational goals of TCTC.
  • Any use of the TCTC websites for product advertisement is prohibited.
  • Any use of the TCTC for political lobbying is prohibited.
  • No use of the TCTC websites shall serve to disrupt the use of the network or the website by other users.
  • Any use of the TCTC websites for personal commercial purposes is prohibited.
  • All communication accessible via the TCTC websites will reflect respect for others and appropriate language.
  • All communications and information accessible via the TCTC websites should be assumed to be the property of TCTC.
  • Any of the TCTC websites user’s traffic that traverses another network is subject to that network’s acceptable use policy.
  • TCTC technological equipment and resources may not be used to install or illegally obtain software or data. Any software installation on college owned computers must be approved by the president.
  • TCTC technological equipment and resources must be used in accordance with the Copyright Guidelines. Use of TCTC technological equipment and resources to illegally copy, download, access, print or store copyrighted material is forbidden.
  • An account is assigned to an individual and must not be used by others. The individual is responsible for proper use of the account, including passwords protection. The individual must take all reasonable precautions, including password maintenance and file and directory protection measures, to prevent use of their account by others.
  • College records and course work are considered confidential and are to be protected in accordance with federal and state laws and college policies.
  • Copying, renaming, changing, or deleting files belonging to TCTC or any other user with malicious intent is prohibited.
  • Attempts to bypass TCTC’s standard technological procedures are prohibited (e.g., hacking). This includes, but is not limited to, attempts to discover another user’s password, taking resources from other users, distribution or execution of a program that damages another user’s files or computing resources, and gaining access to resources for which proper authorization has not been given.
  • College computing resources, including email and other electronic communications, will not be used to harass others. Sending of obscene, abusive, or threatening messages is prohibited and may be a violation of state and/or federal law. Accessing pornographic or obscene material via the Internet through College computing resources that is not related to work or educational purposes is prohibited.
  • The administration will make decision on whether specific uses of the TCTC websites are consistent with this policy.
  • TCTC will maintain an official presence on social networking sites to support the college in accomplishing its mission and achieving its goals and objectives. The college encourages feedback and comments from fans, including prospective students, current students, alumni, faculty, staff and members of the community.

The college remains committed to maintaining these sites as a safe and family-friendly forum for sharing information. In maintaining a positive environment to site visitors, the college maintains the right to remove any comments or wall postings from official college-sponsored pages that are inappropriate, inflammatory or damaging to TCTC or any individual.

The college is responsible for posting materials to the college’s main social networking sites. Instructors, program departments, and student organizations may also maintain other social networking pages for their specific needs and areas. If so, these sites should be approved by the campus director and approved prior to posting any materials. The procedures for establishing social media sites, general computer and social networking guidelines, and disclaimers are available on the college’s main webpage and are provided to each student.

Students pay a technology fee per semester which covers the cost of printing for school related papers/information, and students’ per page printing amount will be monitored and recorded by semester. Once students have maxed out the allotted number of pages allowed in a given semester, they will be charged a per page fee for each printed/copied over their allotted amount for the remainder of the semester.

Use of Technology and Social Media

Policy: Students may not college, share, or post any material that could potentially violate patient/family confidentiality or professional behavior guidelines on social media sites. Although Moodle and other online tools are used in courses are not considered social media sites, students are expected to observe professional standards for communication in all interactions.

All students must follow the related policies of the clinical/externship sites and the school.

Students may be subject to disciplinary action by the school and the clinical/externship site for comments that are either unprofessional or violate patient privacy if applicable. HIPAA regulations apply to comments and images made and shared on social networking sites. Moodle or other online tools violations are subject to the same prosecution as with other HIPAA violations.

Students are expected to conduct themselves as professionals, and therefore should refrain from negative posts regarding school, courses, classmates, or instructors.


  • Social media includes, but are not limited to blogs, podcasts, discussion forums, online collaborative information and publishing systems that  are accessible to internal and external (i.e., Wikis), RRS feeds, video sharing, and social networks like Instagram, Twitter and Facebook.
  • Collecting, sharing and posting on social networking sites are subject to the same professional standards as any other personal interactions. The permanence, worldwide access, and written nature of these posting make them even more subject to scrutiny that most other forms of communication.
  • Restricted postings include but are not limited to protected health information – individually identifiable information (oral, written, or electronic) about a patient’s physical or mental health, the receipt of health care, or payment of that care.
  • Online postings or discussions of specific patients are prohibited, even if all identifying information is excluded. It is possible that someone could recognized that patient to which you are referring based on the context. Remember, you wouldn’t want YOUR own health information being posted to the internet, do no post that of anyone else.
  • Under no circumstances should photos or videos of patients depicting the body parts of patients be taken or displayed online.
  • Statements made by you within online networks will be treated as if you verbally made the statement in a public place.

Electronic communication and information devices are a part of everyday life for most people today. However, learning to be a professional includes discriminating when, where, and how technologies are to be appropriately utilized. Students should be hospital or agency computers for patient care related tasks only. Students are not allowed to use hospital computers for Facebook, personal email, or any other use.

Staff use always takes priority over student use of the computers. It is essential that faculty clarify with managers and staff, before students begin clinical/externship, what access students will have to the computers with the manager and staff of the clinical/externship site where students are placed.

Students are not allowed to electronic devices for personal reasons while in a clinical/externship setting. Students may only use their phones on lunch or dinner break, or by special arrangement with the clinical/externship instructor.

Instructors are to bring any violations to the attention of the course coordinator immediately.

Source: Modified from Wegmans School of Nursing-St. John Fisher College, Rochester, NY, Clinical Instructor Guidelines & Information (2013).

Family Educational Rights and Privacy Act of 1974

Under the authority of the Family Educational Rights and Privacy Act of 1974 (FERPA), students have the right to examine certain files, records, or documents maintained by the school that pertain to them. Texas County Technical College must permit students to examine such records with forty-five (45) days after submission of a written request and to obtain copies of such records upon payment of the reproduction cost. Students may request the school amend their educational records on the grounds that they are inaccurate, misleading, or in violation of their rights of privacy. In the event that the school refuse to amend the records, students may utilize the college’s grievance procedure to request a hearing.

Texas County Technical College complies with the Family Educational Rights and Privacy Act (FERPA) of 1974. Annually, TCTC informs students of their rights relating to FERPA. The act was designed to protect the privacy of education records and to provide for the correction of inaccurate or misleading data through formal and informal hearings.

Students have the right to file a complaint with the Family Educational Rights and Privacy 

Act Office, Department of Education, 400 Maryland Avenue, S.W., Washington, D.C. 20202 concerning this institution’s alleged failure to comply with FERPA.

The college has designated certain information contained in the educational records of its students as directory information for purposes of the Family Educational Rights and Privacy Act (FERPA).

The following information regarding students is considered directory information: (1) name, (2) address, including email address, (3) telephone number, (4) date and place of birth, (5) major field of study, (6) part-time/full-time enrollment status, (7) dates of attendance (including matriculation and withdrawal dates), (8) academic classification by year, (9) degrees and awards received, (10) the most recent previous educational agency or institution attended by the student, and (11) student’s photograph.

Directory information may be disclose by this institution for any purpose at its discretion without the consent of the student. Students have a right, however, to refuse to permit the designation of any or all of the above information as directory information. In that case, this information will not be disclosed except with the consent of a student or as otherwise allowed by FERPA.

Any student refusing to have any or all of the designated directory information disclosed must file written notification to this effect with the administrative office during regular business hours with the first week of a program/classes. The written notification does not apply retroactively to previous releases of directory information.

In the event a refusal is not filed, this institution assumes a student does not object to the release of the directory information designated. Questions or inquiries should be addressed to the administrative office.

Campus Crime Report

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), a current copy of the Texas County Technical College Annual Security Report which contains information about campus security and campus security regulations, is available at the TCTC website or upon request from the administrative office. This report is updated annually and includes a summary of all crimes which have occurred on campus. This report is also available in hard copy to any prospective student, parent, or other interested person upon request from the administrative office.

Sexual Assault Prevention

The college educates the student community about sexual assaults and date rape in the mandatory orientation held before the start of each nursing program and on the first day of class for all other programs. Programs include guest speakers from local and area support organizations, power point presentations, and contact information. The staff of TCTC may also choose to use Sexual Violence Training Modules made available through the Saint Louis University’s Heartland Center for Public Health and Preparedness.

If you are a victim of sexual assault at this institution, your first priority should be to get to a place of safety. You should then obtain necessary medical treatment as it is extremely important for the survivor’s well-being. For the physical evidence to be present and useful, the medical/legal/ exam must be obtain within 48 hours of the assault. If the survivor pursues this course of action, he/she must be informed that the appropriate agency must be contacted. Filing a report with a school official will not obligate the survivor to prosecute, nor will it subject the survivor to scrutiny or judgmental opinions.

Since TCTC nor Bolivar Technical College (BTC) has on-campus law enforcement officials, all sexual offenses should be reported to local law enforcement and directly to a school official. Filing a police report will:

  • Ensure that a survivor of sexual assault receives the necessary medical treatment and tests.
  • Provide the opportunity for collection of evidence helpful in prosecution, which cannot be obtained later.
  • Assure the survivor has the access to free confidential counseling from counselors specifically trained in the area of sexual assault crisis intervention.

Houston Police Department

Texas County Sheriff’s Office

When a sexual assault survivor contacts the local police department, a representative of the school should be notified as well. The survivor of a sexual assault may choose for the investigation to be pursued through the criminal justice system and the college or the latter. A representative from the police department or the school will guide the survivor, upon request, through the available options and support the survivor in his/her decisions. Though there are no on campus counseling and support services, outside counseling may be obtained through the following:

  • Emergency Room of the Texas County Memorial Hospital in Houston, MO    417-967-3311
  • The Shelter and Advocacy Services of Agape House, Inc. Mountain View, MO    Hotline: 800-667-1811 or 417-934-1811
  • The Shelter and Advocacy Services of Christos House, Inc. West Plains, MO    Hotline: 800-611-5853
  • Ozarks Medical Center Behavioral Health Care    800-356-5395

Since TCTC nor BTC does not provide campus-based housing or facilities other than those offered for educational purposes, we cannot assist survivors of a sexual offense with changes in their living situation but will assist in changes to academic situation if changes are requested by the student and are reasonably available.

A student must contact a school official to begin disciplinary proceedings. Should a disciplinary proceeding against the alleged perpetrator be pursed, both the accuser and the accused are entitled to the same opportunities to have other present during the disciplinary proceeding. After TCTC/BTC has a reached a final determination following the disciplinary proceeding with respect to the alleged offense, both the accuser and the alleged accused, will be informed of any sanction that is imposed against the accused. Sanctions may include suspension, expulsion and/or referral to law enforcement authorities for possible criminal prosecution. 

Harassment Policy

Texas County Technical College is committed to providing a workplace and learning environment that is free from harassment to any group protected by basic laws. Harassment is conduct that is unprofessional, unproductive, and illegal. Consequently, all conduct of this nature is expressly prohibited.

Sexual Harassment is the use of personal authority or power to coerce or influence another person into unwanted sexual relations or to create a sexually intimidating, hostile or offensive academic or work environment.

Sexual harassment is defined as unwelcome sexual advances or comments, requests for sexual favors, and other verbal or physical conduct of a sexual nature.

Other forms of harassment include (but are not limited to) verbal abuse, insulting comments, gestures, and bullying when directed at any individual. If is the responsibility of each employee and each student to conduct himself or herself in a professional manner at all times and to refrain from such adverse behavior.

Sanctions: Violators of this policy will be subject to sanction ranging from letters of reprimand to dismissal, according to the severity of the offense.

Complaints should be made as soon as possible after the alleged incident of discrimination has occurred to an immediate supervisor or administrator with no worry of recrimination. Complaints should be presented in writing and signed by the complainant. Each complaint will be investigated in a timely manner with confidentiality and recourse.

In most cases, the person accused of discrimination will be notified of the complaint by the president of the college. Texas County Technical College will take prompt corrective action, if an investigation confirms the allegations, which may include discipline, up to and including immediate dismissal.

Implementation: In support of this policy, the college shall conduct periodic orientation and educational programs for faculty, students and staff on the nature of harassment in order to ensure an academic and work environment free of harassment.

Transcript Requests

Requests for transcripts must be in writing via the Official Transcript Request Form. Forms are available from the administrative office and should include student’s name, social security number, dates attended, program completed, address to where the transcript should be sent and the signature of the student. One official transcript is provided with the degree or certificate upon program completion; additional copies (official or faxed) are $5.00 each. Transcripts will be available only when all financial obligations to the college have been met and/or Direct Loan counseling (if applicable) has been completed at:


It is necessary for students to have their own reliable transportation. Students will need to travel between classroom, externship sites, college sponsored events/activities, and clinical sites.